Joining hbaji12 means sharing certain information with us. Where that information goes, how it is used, and who can see it — all of these questions are answered here in plain, straightforward language. No legal jargon, just easy-to-understand explanations.
Six principles hbaji12 follows to protect your information
Hbaji12 never sells your personal data to advertisers or third parties. Your name, number, and transaction details stay within hbaji12 — that is our commitment.
All your data is protected with TLS 1.3 and AES-256 encryption. Passwords are never stored as plain text — they are always kept in hashed form. Direct access to hbaji12's database is not possible.
If you close your account or submit a deletion request, your data is removed within a defined timeframe. Some data must be retained due to legal obligations, but everything else is permanently deleted.
You can view, correct, or request deletion of your stored data at any time. Simply contact hbaji12 support to exercise any of these rights.
If you no longer wish to receive promotional SMS or emails, you can opt out at any time. Simply contact support or click the unsubscribe link in any email — it takes effect immediately.
Hbaji12's data protection practices undergo regular third-party audits. Data management is carried out in compliance with GDPR principles.
Hbaji12 collects information about you in two main ways — either you provide it directly, or it is collected automatically while you use the platform. No information is collected without your consent.
| Data type | When collected | Why It's Needed |
|---|---|---|
| Name & Mobile Number | At the time of registration | Account Creation & Login |
| Date of birth | At the time of registration | Age verification (18+) |
| NID / Passport | During KYC Verification | Identity Verification |
| Payment Information | At the time of transaction | Deposits & withdrawals |
| Support messages | Via chat / email | Dispute resolution |
When you use hbaji12, certain technical information is collected automatically. This is used to ensure the security and performance of the platform.
Hbaji12 never collects or stores your full card number or bank password. Payment processing is handled directly by the payment gateway and your provider (bKash/Nagad).
Hbaji12 uses your data solely to operate the platform and improve its services. Your information is never misused or applied to any purpose beyond what it was collected for.
With your consent, hbaji12 may send you information about new bonus offers, tournaments, or special promotions via SMS or email. This consent can be withdrawn at any time. If you do not give consent, no promotional communications will be sent.
hbaji12 analyzes your betting behavior for one reason only — to identify problematic gaming patterns and activate responsible gaming tools when needed. This is purely for your protection.
Hbaji12 uses multiple layers of security technology to protect your data. If one layer is compromised, the others remain active — this approach is known as defense in depth.
All data transmissions are encrypted with TLS 1.3. Interception is not possible.
Stored data is encrypted with AES-256. Passwords are hashed with bcrypt.
Only authorised staff can access specific data. All access is logged.
An AI-driven system detects unusual activity and takes immediate action.
In the event of a data breach, hbaji12 will notify affected members within 72 hours via SMS or email, along with guidance on immediate protective steps to take.
The hbaji12 website and app use cookies — small files stored on your device that help improve our services. Cookie usage is managed with full transparency.
Hbaji12 does not use advertising or third-party tracking cookies. Disabling essential cookies may prevent you from logging in or completing transactions. Cookies can be managed through your browser settings, though this may affect platform functionality.
When using the hbaji12 app, you can manage the app's permissions from your Android/iOS device settings. Location access is optional — all features work normally even with it turned off.
You have specific rights over your personal data. hbaji12 respects these rights and helps you exercise them. Requests are typically responded to within 14 business days.
To find out what information hbaji12 holds about you, submit a request to our support team. A full list will be sent to you within one week.
If any information is incorrect or outdated, you can request a correction. The support team will verify your identity and update the information accordingly.
After account closure, you may request deletion of all data not subject to legal retention requirements. Transaction records are kept for 5 years for legal compliance.
You can request a copy of the data stored about you in a structured file format (JSON/CSV).
You can request that your data no longer be used for specific purposes, such as opting out of marketing communications.
If you are unhappy with how your data is handled, you may first raise a complaint with hbaji12 support, and then escalate to the relevant regulatory authority.
To exercise any of these rights, email support@hbaji12.net or contact us via live chat. Requests will be processed after identity verification.
Hbaji12 does not retain any information longer than necessary. However, certain data must be kept for a defined period due to legal and regulatory obligations.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account | Service delivery |
| Transaction records | 5 Years | Legal & Regulatory Obligations |
| KYC Documents | 5 years after account closure | AML/CFT Regulations |
| Support Conversations | 2 Years | Dispute resolution |
| Cookies & Log Files | 90 Days | Security Analysis |
| Marketing Information | Until consent is withdrawn | Promotional Communications |
Once the retention period expires, data is automatically and securely deleted. Data is also removed from backups within the same timeframe.
Hbaji12 never knowingly collects data from anyone under the age of 18. If a minor has registered by mistake and this is reported, the account will be closed immediately and all associated data will be deleted.
If you have any questions or concerns about how your data is being handled, please let us know. hbaji12's head of privacy directly oversees all such matters.
After a complaint is raised, hbaji12 will first attempt to resolve it internally. If you remain unsatisfied, the option to escalate to the licensing authority remains open.
If significant changes are made to this privacy policy, hbaji12 will notify members via SMS or email and update the revision date on this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The latest version of this privacy policy is always available on this page. Previous versions are no longer in effect.
Our support team is ready to assist you in Bengali.
It is natural for online betting users in Bangladesh to have concerns about the safety of their personal information. hbaji12 believes it is our responsibility to address those concerns. Every step — from data collection to deletion — should be transparent. That is why this policy is written in plain, accessible language rather than complex legal terms.
Hbaji12 understands that your bKash number, date of birth, and NID number are highly sensitive information. These details are used strictly for the purpose they were provided for and never reach any advertiser, game company, or third party. This is not just a promise — it is enforced at a technical level.
From the moment you register with hbaji12 — and even after your account is closed — your data follows a defined path. Registration details are stored in encrypted form on secure servers. During transactions, payment information goes directly to bKash or Nagad's servers — hbaji12's database is not involved in between. KYC verification documents are held in separate, secure storage and can only be accessed by authorised staff.
After account closure, transaction records are retained for 5 years due to legal requirements, after which they are permanently deleted. Personal data such as your name, mobile number, and betting history is deleted within 90 days of an account closure request.
Hbaji12 has a dedicated data protection team focused solely on this area. They conduct regular system audits, identify new security vulnerabilities, and provide staff training on data protection. A full independent external audit of the entire system is carried out every 6 months.
No hbaji12 employee knows your password — because passwords are stored in hashed form and the original password is never recorded anywhere. The support team can only view limited account information, strictly what is needed to resolve an issue.
The hbaji12 Android and iOS apps offer the same level of security as the website. The app only requests permissions it actually needs — camera (for KYC verification) and storage (for downloaded documents). Location permission is optional, and all games and payments work normally even if it is turned off.
You can enable biometric login (fingerprint/face unlock) in the app — this data stays on your device only and is never sent to hbaji12's servers. If your device is lost, contact support immediately and we will take prompt action to secure your account.
Frequently Asked Questions on Responsible Gaming & Referral Bonuses
Sign up with hbaji12 — your data is completely secure. Get a 100% bonus on your first deposit, withdraw via bKash in just 2 minutes, and enjoy 24/7 support in Bengali.